Privacy Policy

1. Introduction

Welcome to Guru Tatwa. We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy describes the types of information we may collect, why we collect it, how we use it, how we protect it and the choices available to you.

2. Information We Collect

We may collect information that you provide directly to us when you create an account, use our learning services, contact us or interact with our platform.

Account Information

• Full name
• Mobile number
• Email address
• Password and authentication information
• Profile information such as your bio

Learning Information

• Courses you access or enroll in
• Learning progress
• Course activity
• Assessment and learning-related information

Technical Information

• IP address
• Browser and device information
• Operating system
• Website usage information
• Cookies and similar technologies

3. How We Use Your Information

We may use collected information for purposes including:

• Creating and managing your account
• Providing access to courses and learning services
• Verifying your mobile number and email address
• Maintaining account security
• Processing transactions where applicable
• Providing customer support
• Sending important account and service communications
• Improving our website, courses and services
• Detecting and preventing unauthorized activity or misuse

4. Account & Security

We take reasonable measures to protect your account and personal information from unauthorized access, alteration, disclosure or destruction.

Your account may use authentication tokens, OTP verification and other security mechanisms to help protect access to your account.

You are responsible for keeping your password and verification information confidential and for notifying us if you believe your account has been accessed without authorization.

5. Cookies

Guru Tatwa may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used to maintain login sessions, remember preferences, improve website functionality and understand how users interact with our platform.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

6. Sharing of Information

We do not sell your personal information simply for the purpose of selling personal data.

Information may be shared with trusted service providers where necessary to operate our platform, provide services, process transactions, send communications or maintain technical infrastructure.

We may also disclose information when required by applicable law, regulation, legal process or a legitimate request from an authorized government authority.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes and enforce our agreements.

When information is no longer required, we may delete or anonymize it subject to applicable legal and operational requirements.

8. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Access information associated with your account
• Update or correct profile information
• Request deletion of certain information
• Withdraw certain permissions where applicable
• Contact us regarding privacy concerns

9. Third-Party Services

Our website or services may contain links to third-party websites, applications or services.

Third-party services may have their own privacy policies and practices. We encourage you to review their policies before providing information to them.

10. Children's Privacy

Our services are intended to be used in accordance with applicable age and legal requirements.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated version will be published on this page along with the applicable "Last Updated" date.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.